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| At what time may we occupy our room? | ||
| From 12.30 p.m. onwards | ||
| By what time should we vacate our room on the day of our departure? | ||
| By 12.30p.m., although if we do not have a subsequent booking for that room, you may stay until 3p.m. | ||
| Is breakfast included? | ||
| Yes | ||
| Where can we hire a car? | ||
| We can organise car rental for you, at the pick-up point of your choice. | ||
| Do the rooms have terraces? | ||
| Some do. | ||
| How far is the nearest beach? | ||
| The harbour beach is some 5 minutes away, and the natural swimming pools are 3 minutes away. | ||
| Is this a quiet area? | ||
| Garachico is a very quiet small town. | ||
| How far is the hotel from the main airports? | ||
| One and a quarter hours from the Reina Sofia airport (Tenerife South), and about 45 minutes from Los Rodeos airport (Tenerife North). | ||
| In the case of cancellation, is any charge made? | ||
| You will be liable of 50% of the total cost of the stay. | ||
| How much warning should I give in the case of cancellation, without having to pay a charge? | ||
| No less than 48 hours before the time of arrival. | ||